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Courtesy of Julian Starling, then of
Electrocomponents plc, at the Cranfield
Information Systems Research Centre members’
meeting on 17 October 2001.
For those not familiar with this concept, it is described fully in Ward, J. M. and Peppard, J. (2002),, “Strategic Planning for Information Systems”, John Wiley and Sons.
The theory and practice of Benefits Management has been developed and presented by our friend and colleague, Professor John Ward, initially with Phil Taylor and Peter Murray and, more latterly, with Professor Liz Daniel.
John and Liz have recently written up the topic in their book, “Benefits Management, Delivering Value from IS & IT Investments”, Wiley (2006), ISBN 0-470-09463-X.
However for many years, the prime source for Benefits Management was the Cranfield Information Systems Research Centre report, “Benefits Management Best Practice Guidelines”, ISRC-BM-200001, Information Systems Research Centre, Cranfield School of Management, Cranfield, which went through a number of versions from the mid-1990s until John and Liz committed Benefits Management to book form.